Contact information

Graduate Academy Heidelberg University

Service Point

Im Neuenheimer Feld 370
Room 3
69120 Heidelberg

Telephone Icon 17x17 +49 (0) 6221 / 54 - 19765


Office hours

Monday: 10 am to 12 pm
Tuesday: 2 pm to 4 pm
Wednesday: 10 am to 12 pm
Thursday: 10 am to 12 pm and 2 pm to 4 pm
and by appointment

Outside of our office hours you can reach us by telephone or email.

The 3G rule applies to our office hours. Please wear a mask at all times and register in the university’s check-in system after arrival

Read on

Corona-Pandemie - Aktuelle Informationen für Doktoranden/innen

Travelling and residence


Services by the Graduate Academy

Open office hours in the Graduate Academy Service Point!

We are pleased to offer our open office hours once again in the Service Point. In August and September, you will be able to drop by our office as follows:

Mondays through Thursdays between 10 am and 12 pm

No appointment is necessary. Please ring the doorbell at our main entrance and be aware that you are required to wear a medical or FFP2 mask at all times while you are in the building. We also ask you to follow the appropriate hygiene guidelines and practice social distancing.

We look forward to seeing you!

We are also happy to continue to help you by email or by telephone. Please stay healthy and feel free to contact us!


Telephone: +49 (0) 6221 54-19765 or 54-19763 or 54 19768

Coronavirus – Information from Heidelberg University

Heidelberg University has compiled information about the coronavirus on the following webpages:

Frequently asked questions about study courses (contains information for doctoral candidates, too)

Information about the coronavirus

Vaccination opportunities for university members (including doctoral candidates)

City of Heidelberg – COVID-19 regulations and statistics

The city of Heidelberg posts up-to-date information on measures to contain the COVID-19 pandemic on its website. The current case numbers in the city can also be accessed online on a daily basis.

Further information (in German):
City of Heidelberg – COVID-19 regulations and statistics

Information in various languages about the current measures and regulations:,Lde/1450290.html

State of Baden-Württemberg – COVID-19 regulations

The state of Baden-Württemberg provides online information on all regulations and measures to contain the COVID-19 pandemic as well as the status of the vaccination campaign.

Further information:
State of Baden-Württemberg – COVID-19 regulations

Baden-Württemberg also presents the regulations for the containment of the COVID-19 pandemic in different languages.

Further information:
State of Baden-Württemberg – COVID-19 regulations in different languages

re-open EU

This EU website provides an overview of the health situation in the various European countries, based on data from the European Centre for Disease Prevention and Control (ECDC). The information is available in 24 languages. It enables you to follow the evolution of the COVID-19 virus situation in your country and beyond. This information is also available via the app of the same name.

Further information:



COVID-19-related hardship fund for doctoral candidates

Heidelberg University has created a hardship fund aimed at supporting doctoral candidates who find themselves in financial difficulty through no fault of their own due to the COVID-19 pandemic.

More information:
COVID-19-related hardship fund for doctoral candidates

Information on financial support for young scientists (focus on PhD students) under coronavirus pandemic conditions

We have compiled information on the financial support of young scientists (focus on PhD students) under coronavirus pandemic conditions on the webpage below (at the moment only available in German). You will find information on funding commitments and the design of framework conditions by the BMBF as well as information from the DFG, the DAAD and the Begabtenförderungswerke.

More information:
Information about financial support for young researchers (primarily doctoral candidates) during the COVID-19 pandemic


Travelling and residence

Travelling to Germany

We have compiled information about travelling to Heidelberg and Germany in general on the following webpage:

Information for travelling to Germany

Further rules pertaining to obligatory self-quarantine are found in the Baden-Württemberg corona ordinance governing entry quarantine (in German).

The supervisors of employees who have to self-isolate at home under the Ordinance will notify the Human Resources Division about the quarantine ordered by the public authority and likewise when the employees return to work.

Excerpt taken from the website of Heidelberg University.

Information from the Ausländerbehörde Heidelberg

The Ausländerbehörde Heidelberg is now making it possible to sign up online for an appointment for certain services. These include appointments with case workers to apply for residence permits or at the Servicepoint to pick up a residence permit or “Fiktionsbescheinigung” (temporary extension).

Information about making online appointments is available (in German) on the website of the Ausländerbehörde:,(anker1477385)/HD/Rathaus/terminvereinbarung.html#anker1477385 
The link to the online appointment tool is: 
If you need to make an appointment that will involve more than two people, the Ausländerbehörde recommends making an appointment by email at



COVID-19: Video interviews on prevention with Heidelberg physicians

The city of Heidelberg has posted interviews with Heidelberg physicians on its Youtube channel. They provide information about appropriate measures to protect against infection and about their current daily routine with COVID-19. The videos are available in German, English, Turkish, Russian, Arabic and Hindi.

Further information:
City of Heidelberg - Youtube channel - Interviews with Heidelberg physicians

Mental Health

Psychosocial counselling for students (PCS) at Heidelberg University

The PCS offers expert and confidential psychological counselling for all enrolled students and doctoral students, including issues and psychological problems caused by the COVID-19 pandemic.

Further information

Psychological counselling hotlines

Telefonseelsorge (supported by the German Protestant and Catholic churches):
Tel: 0800 - 1110111 oder 0800 - 1110222

Nightline (9 pm–2 am) – for students by students:
Tel: 06221 – 184708

Social counselling

Social counseling for enrolled university students and doctoral candidates is offered by the Studierendenwerk:

General social counselling (also in English) and assistance in times of financial crisis is also offered by the Diakonisches Werk Heidelberg, affiliated with the Protestant Church:

Further information on counselling centers can also be found in our brochure for emergencies:


Verantwortlich: Falk
Letzte Änderung: 2021-10-26
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